Ambrose Avenue Group Practice

Ambrose Avenue Group Practice 2017-11-22 Person 5 5 0

I am made to feel I am the most important patient. Excellent Diabetes procedure.

Ambrose Avenue Group Practice 2017-06-13 Person 5 5 0

It's always easier to moan than praise... So I would like to just show some recognition to all at Ambrose / Tollgate. We are all fully aware of the state of NHS and how frustrating these restraints must be for all - hence the 8am appointments moans etc. I try to plan and book online well in advance or actually go to one of the surgeries and queue from 7.30ish. By doing this I reduce my anxiety issues and the having to constantly try call-back etc. I suffer with Anxiety & Mental Health issues and Dr Karim & all staff respect this and are patient and supportive with me. Dr Karim also shows empathy and does all she can to make sure I get the help I need. Whilst keeping me informed and answering any questions etc I have. Thank You Dr Karim.. The surgery also efficiently process my prescriptions and medications, and resolve any issues that may arise quickly & professionally. Finally just want to mention and Thank Rose & Audrey on reception - working through manic times with a smile and always friendly & helpful.

Ambrose Avenue Group Practice 2017-05-04 Person 3 5 0

Can never get an appointment, it's ridiculous, you have to call in a half hour slot to get one and I rung at 8.09 to be told no appointments! I had to pre book last week to see my doctor and have to wait til 13th may. I'm being treated for anxiety and depression so I deal with one doctor who has been great but having to wait 3 weeks to see her is not great. The whole system is a joke.

Ambrose Avenue Group Practice 2017-04-29 Person 5 5 0

It is handy for my home.

Ambrose Avenue Group Practice 2016-08-19 Person 4 5 0

There is one nurse that I don not feel provides great service and I believe her name is Karen and is normally in room 6 in Ambrose. Other than that, fab doctors surgery!!